Vol. 2, No. 2, 2005

Editorial Introduction
Paulo A. Cauchick Miguel

Service development management: a study of its applicability in the Minas Gerais State Militar Police
Lauro Soares de Freitas and Lin Chih Cheng

The formation of organizational competences in the international telecommunications production network
Afonso C. Fleury and Maria Tereza Leme Fleury

The non-central Chi-square with double sampling
Antonio F.B. Costa, Maysa S. de Magalhães, and Eugenio K. Epprecht

An investigation of improvement and change management practices in a Brazilian based company
Luiz C.R. Carpinetti, Mateus Cecílio Gerolamo, and Olívia T. Oiko

Environmental management and competitiveness: a survey on environmental awareness in shrimp producers in the state of Rio Grande do Norte in Brazil
Anísia Carla de Lima Galvão, Thais Bezerril Brandão de Lima, and Sérgio Marques Júnior

Download Vol.2 N.2